Returns

You must have a return merchandise authorization (RMA) number to return anything.

We have a 30-day return policy. If you purchased an item and it is not functioning properly, please contact us as soon as possible so we can determine the best course of action. If you are not satisfied with your purchase, you may return it within 30 days for a full refund. All returns are subject to a 15% restocking fee.

When returning an item, you must provide all the original packaging, documentation, and parts. We reserve the right to refuse returns of damaged or used products that are not in their original condition or cannot be resold as like-new condition.

NOTE: We strongly recommend customers to obtain insurance coverage for the complete value of the returned package. Regrettably, we cannot authorize a refund if the product is damaged during transit. It's important that the item is shipped in a new box, in addition to the original manufacturer's packaging to avoid potential damage. Please reach out to us via email or phone if you have any inquiries or concerns regarding the return process.